Pinpoint high-impact moments in your customers' digital journeys

According to an American Express survey, 78% percent of customers will quit a transaction if there’s friction in the buying process.

Your customers interact with your organization through a growing number of digital platforms every day. As the number of touchpoints increases, it’s more important than ever to create a seamless experience.

With Teradata VantageCloud and ClearScape Analytics™, you can reveal crucial insights about key moments in your customer journeys to deliver more relevant, authentic, and frictionless experiences every step of the way.

Join this live demo to see how your team can:

• Quickly and easily identify and eliminate friction points in customer journeys
• Analyze customer interactions to determine conversion, abandonment, or churn
• Build and operationalize AI/ML models that enhance customer experiences
• Uncover opportunities to increase revenue, acquire leads, and improve conversions
• Create proactive customer service and marketing outreach

Presenter(s)

• Monica Woolmer
  AI Industry Specialist
  Sales AMS
• Kevin Sturgeon
  Director Solution Engineering
  Teradata

Kevin Sturgeon directs a global program for the development and delivery of live demonstration assets which showcase Teradata’s unique technological and business benefits; including solutions for Cloud, Data and Systems Architecture, Machine Learning/AI/Advanced Analytics, and Business Outcomes.

As an AI Industry Specialist, Monica’s role is to support organizations to become insights driven. That is, to utilize her diverse experience across multiple industries to understand client's business, articulate industry vision and trends and to identify opportunities to apply AI to achieve high-impact business outcomes. Monica has experience spanning both the USA and Australia with 25+ years specializing in data management and analytics.